The Final Fantasy XIV housing lottery has become so broken that Square Enix is putting it on hold. The game’s next cycle was planned for June, but the company has decided to suspend all new entries in order “to fix some serious problems and make sure our players can trust us again.”

Final Fantasy XIV’s new housing lottery is so broken Square has suspended the next cycle

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If you were hoping to obtain a home via Final Fantasy XIV’s new housing lottery system, you probably didn’t, but it wasn’t just poor luck this time; the whole system seems to have been harmed by a catastrophic error. The game’s subreddit moderators have compiled a big post outlining all of the complaints thus far: In essence, a large number of homes inaccurately display that no one entered the lottery for that house, and therefore it was given to no one, which is plainly false, while others, even for one-bid houses, show a winning offer for player zero, who does not exist. The issues impact all housing plots, not just the new Ishgard dwellings, according to player complaints.

The only good news is that Square-Enix is aware of the issue, is trying to resolve it, and has decided to postpone the next lottery round.

Square-Naoki Enix’s Yoshida wrote early this afternoon, by which I mean EDT; it was, of course, the middle of the night in Japan. “I truly regret for the trouble caused by the problem with the housing lottery system,” he said.

“Please allow me to explain the present situation and the next measures we will take while we explore the matter.” To begin, we recognize that this is a serious problem, and we are prioritizing our inquiry. We are attempting to find the problem in the corresponding software; however, due to the complexity of the process and the many patterns involved in the lottery circumstances, pinpointing the problem will take some time. We regret for the inconvenience, but we ask that you bear with us for a little longer as we concentrate our efforts on the inquiry. We will prolong the result announcement period, which was initially due to finish on Wednesday, April 20, 2022 at 7:59 a.m., while we investigate and fix the problem (PDT). We will not participate in the next lottery round until the investigation is completed and the problem has been resolved. We sincerely regret the inconvenience this has caused our gamers. We’ll keep working to figure out what’s causing the problem and fix it so that the lottery system can accurately decide the winner and show the results.”

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